You can add a Discount or Coupon when you go here: YourDomain.com > Modules > Ecommerce: Products (mX) > Global Discounts/Coupons

First let me explain what a Discount is.  A Discount is something you offer your customers that will save your customers money.  Whether its a percentage off, a dollar amount off,  free shipping, or a free item.

There are 2 ways to offer a Discount. A Global Discount, and a Coupon.

A Global Discount is a discount that applies to all users (or if designed to, specific users) without needing a coupon or Promo code.

A Coupon is the "promo code" and it will also determine when the coupon expires, how many times it can be used.  A coupon NEEDS a discount applied to it.  A global discount does not need to be associated with a Coupon and cannot be.

Here is how you create a Discount:

Click on "Add Discount" and this is the screen you will see:

(NOTE: By Default no discount is applied to any item or buyer.)

This area is extremely flexible.  Understanding the different areas of the discount will help you make a discount do what you wish it to do. (NOTE: ALWAYS TEST YOUR DISCOUNTS as a customer in several scenarios)

I recommend naming your discount appropriate to what the discount will be.  For example if your discount is for a percentage off shoes, then I would name it accordingly(10% off Red Shoes).

NOTE: all fields under the "Discount Types" area do not need to be filled out.  Only the areas that will pertain to your discount

Under the "Use Conditions" this is where you can specify if the discount applies to certain buyers, certain products or when an order is between a certain price.

Discount Types:

Per order - This area will allow you to specify a particular dollar or percent discount for the order. (NOTE you can tell the discount in the use conditions which items, buyers or order amounts get this amount off)

Per Item - This area lets you specify a more precise discount if you wish to apply a discount per item with ranges. (For example when 10 or more are purchased buyers can get 10% off, and when 20 or more are purchased they get 12% off etc...)

Shipping Discount - This area will let you choose to apply a percent off Shipping, Free Shipping for selected items or Free Shipping for all items.(for more ways to apply shipping upcharges or other ways to define shipping see here)

Volume Discount - This area will let you setup different scenarios with Volume discounts.  For example if you wish to offer a "buy 1 get 1 free" this is where you would specify.  You can specify what free items are available.  You can also setup a Percent or Dollar Discount for every X amount of items purchased.

If you need specific help setting up a discount please feel free to ask about your specific scenario with Tech support.

 Global Discounts are located here:

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As you can see in this example there are 2 global discounts. (you can identify which are global discounts because they will be inbetween the "Add Discount" button and "Global Discounts".)  There is no limit to the number of global discounts, or Coupons.

Coupons:

Now lets show an example of a Coupon and how it can be used.

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You can find the option to "Add Coupon" at the bottom of the "Global Discounts/Coupons" page.

Here is what that screen will look like:

This is where you will specify the "Coupon ID" which some sites call the "Promo code".  It is the actual name that your customers will enter to be able to receive this coupon.  NOTE: it is case sensitive

You can also determine when this coupon expires, and how many times it can be used. (NOTE at this point there is no discount applied to this coupon.  That is setup next)

Once your Coupon is setup you will want to add a Discount for that coupon. 

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If you need assistance in setting up your Coupon or Global Discount please feel free to come to Support.