Support Manual / Site Specific Help / E-Commerce How to's

Once your products are entered into the members area, you will need to create a page to display them.

Your "products" page will need to have a few different frames to work well.  And then there are some optional frames.  First we will discuss the needed frames for an e-commerce page.

1. Product list frame
   
2. Cart (either mini cart or full cart)

Here is how you can add these frames to your new product page.

For information on adding more frames go here

First, change your frame type:

See the options for the Frame types HERE:

The other recommended frame types for this page are:

1. Category List
2. Item reviews
3. Full Text Search box

The remaining frame types are optional.

Here is what a page looks like in the members area, with a product list frame, Full text search frame, and a Mini shopping cart.

now that your page has the basics you can save, and preview page to see if it lays out as you like.

The Product page is the page where multiple products will be listed.  The product details page, is a seperate page all together.  That page will show more details about the selected product.  That page can also have a customized layout.

You can customize your layout using the layout builder.  For more information on the layout builder see these links:

Layout Builder Manual Answer

Layout Builder Videos

Here are some sites that use websiteforge and have different types of Product List & Search Results Page Layouts:
http://www.discoverfabric.com/

http://www.fullhousewholesale.com/

http://www.shopbakersnook.com/

Here are some examples of customized Product Details Page Layouts:

http://www.shopbakersnook.com/m5/6152--star-trek-themed-birthday-cake-kit.html

http://www.fullhousewholesale.com/m5/10498--oziumspray-8oz-citrus-scent-6ct.html

http://www.discoverfabric.com/m5/STBCMR15%20Brown--matte-buttons-brown-2-pkg-card-1-5-inch-riley-blake.html

The Layout Builder is quite flexible, which allows you to customize your website's own unique product layout.  For specific assistance on creating a layout please feel free to contact support.

You can customize the notifications the system sends for each module.

This Answer will discuss:

• Notifications
• Mailer Variables (and other variables)

To access the area where you can customize your notifications you will need to go to the membership module that corresponds with the module you wish to customize.  For example, if you want to update your blog notifications you will need to go to the "Mailer" area that connects to your blog module. Like this: YourDomain.com > Modules > Membership: Blog (mX) > Mailer

Once you are in the "Mailer" area, you will need to click on the "topics" area next to the "System messages" for the module your are looking to customize.

Once you have clicked on "topics" you will be able to edit any of the individual notifications that go out automatically.

See the lists below to see the variables available for each module.

Blog:

%blogName% - The name of your blog module.
%postTitle% - The title of your post.
%postContent% - The text of your post or an excerpt from it.
%postLink% - The link to your post on the site.
%postAuthorName% - The name of the post author.
%postAuthorEmail% - The email of the post author.
%commentContent% - The text of comment.
%commentAuthorName% - The name of the comment author.
%commentAuthorEmail% - The email of the comment author.
%commentRating% - The rating of the comment.
%commentExtraFields% - The values of extra fields of the comment.
%unsubscribeLink% - The link to Subscriptions page allowing recipients to opt out.

Membership system messages:

%memberLabel% - the value of "Member Label (Singular)" on General Settings.
%memberGroup% - The name of the Group the member is a part of
%memberName% - The name entered in the "Name" field of the members profile
%memberEmail% - The email entered in the "E-mail" field of the members profile
%memberPassword% -  The "password" entered in the "Password" field of the members profile
%memberValidThru% - The expiration date of the member (if set)
%memberPaymentAmount% - This will show the membership price if you have that set
%memberPackageName% - This will show the sign up package name (that is specified in the "sign up packages" area)
%memberXXXXX% - any other fields, XXXXX is the title of the field with spaces removed, case-sensitive.
%memberSignupInfo% - the list of all fields
%memberSignupInfoNoPassword% - the list of all fields excluding the password
%companyName% - taken from "Site Template and Settings -> Company Name"
%companyUrl% - site address with http://...
%companyEmail% - taken from "Membership -> General Settings -> Notification Email"

%memberNumber% - this will show the identification number assigned to the member when they sign up.


Ad module system messages - same as above (taken from the ad owner's account) plus:

%adLabel% - the value of "Ad Label (Singular)" on General Settings.
%adCode% - This will show the value in the "code" field
%adValidThru% - This will show the Expiration of the AD
%adPaymentAmount% - This will show the price
%adPackageName% - This will show the name of the package
%adXXXXX% - any other fields, XXXXX is the title of the field with spaces removed, case-sensitive.
%adInfo% - all the fields
%adInfoNoPayment% - all the fields excluding ValidThru and PackageName

You can define special template variables in the Email Subject setting: http://prntscr.com/9nlhg0
It supports four template variables:
%postNumber%
%adTitle%
%date%
%siteName%

ECommerce System messages:

%store_url% -  This will show the Website URL
%number% - This will show the Order Number
%status% - This will show the Order Status
%date% - This will show the Order Date
%buyer_name% - This will show the Buyers name

If you have any questions please feel free to contact support

Using the "Import Inventory" area will allow you to update your QOH (Quantity On Hand).

You can export your Current QOH levels in the "products" area of your ECommerce Module.

See screenshot:

Once you export your current inventory level, you can update the file to reflect the updated QOH.

This is what the exported (or newly created file if creating one from scratch) will look like:

Now that your inventory CSV is updated you can now import it.  You will need to go to the "Import Inventory" area of your ECommerce Module.

Click on "browse" to locate your updated inventory file, and click open.  Once you see your file listed next to the "Browse" button you can click "import".

And you are done.

Please feel free to contact support if you have any questions.

This area is where you can see your ratings and reviews.  And if you have "moderation" turned on, you can approve your reviews in this area as well.

Here are some videos on this area

You can get to this area by going here:

YourDomain.com > Modules > Ecommerce: Products (mX) > Popularity/Ratings/Reviews

Here is what your ratings area looks like:

You can enable moderation here:

(this will force the reviews on your site to be approved by you before posting to the site)

YourDomain.com > Pages > Ecommerce: Products (mX) > Product Details (mX_view_item.html) > Area A (Main) > Frame X (Products:Review This Item) > Review This Item

Please feel free to contact support if you would like specific help in setting up reviews for your products.

There are 2 ways to add Product Options. 

1. Global Product Options. (that are added in this area: YourDomain.com > Modules > Ecommerce: Products (mX) > Product Options ) These options can apply to multiple products.  For example: if you have T-shirts and sell different sizes you can setup sizes that can apply to multiple items.  Here is a quick video on how to do this.

2. Per Item Product Options.  These options are setup within the product.  They apply only to the product that you are adding the options to.

Here are some videos on the different product options.

Here is a brief description for each option type:

Enum - is used for creating product options where the Buyer can select (one or more) options from a list of options. Each product can have multiple Enum options if needed. Enum options can have weight and price modifiers -- in case the one or more of the available options needs to increase or decrease the product's weight or price.

Tree - is used when options in the list need to be categorized. For example: Select Make -> Select Model. There the list of models would be dependant upon the select Make.

Custom Text - is used when you need the Buyer to have the option to supply text with the product. For example: a Gift Message.

Custom Price - is used when you need the Buyer to specify the price they will pay. This is most commonly used for a selling a Gift Certificate, or if you use the website to collect online payments.

Custom File - allows Buyers to send a file with their product/order. This is common with Customized products (engaved products, for example).

Custom Number - is similar to Custom Text - however it collects numbers only.

Custom Date - allows Buyers to provide a date with the product/order. For example: selecting a delivery a date.

Custom Weight - allows buyers to supply a weight for the purchase. Keep in mind, if your shipping rates are calculated by weight, this will affect shipping costs.

Global Product options that apply to multiple products are setup here:

Here is a list of Global Product option types:

Enum is one of the more common Product Options.  It has many uses.  For example you would use Enum for the example of shirt sizes.  You can set up as many in the list as you would like, and can choose if the option increases or decreases the price of the product.  You can also choose if the option will increase or decrease the weight of the product.  See example below:

Tree - is used when options in the list need to be categorized. For example: Select Make -> Select Model. There the list of models would be dependant upon the select Make.

Custom Text - is used when you need the Buyer to have the option to supply text with the product. For example: a Gift Message.

Custom Price - is used when you need the Buyer to specify the price they will pay. This is most commonly used for a selling a Gift Certificate, or if you use the website to collect online payments.

Custom File - allows Buyers to send a file with their product/order. This is common with Customized products (engaved products, for example).

Custom Number - is similar to Custom Text - however it collects numbers only.

Custom Date - allows Buyers to provide a date with the product/order. For example: selecting a delivery a date.

Custom Weight - allows buyers to supply a weight for the purchase. Keep in mind, if your shipping rates are calculated by weight, this will affect shipping costs.

In this area you can add more Product types and Fields.

First lets explain what a product type is:

A Product Type allows you to create product fields unique to products given a specific type.  It also allows you to create a unique layout for each, or a certain product type.

A Product Field is:

A product field is a field that you see when editing the products.  For example some of the default fields are "price" "Description" "Sku".  You can add fields as needed.

There are several different types of Product Fields.  Here is what they are and what they do:

NOTE: by default the product fields that show up on your products details page layout are: SKU, Title, Image, Description, Control Line(which is your add to cart option), product options, & price.  Any new fields created will need to be added to the layout of your item list frame and configured.  To see more info on the layout builder please go here

With these set of options they will vary slightly by selction.  See more below

Bongo is a 3rd party company that does international shipping.  They Require membership with their services to use them.  You can read more about the pricing and services offered by Bongo Here

to see a quick video on this setup please go here

You would enable Bongo services by Contacting Support and letting them know that you want to enable the Bongo service for your site.  (This would be done after you have obtained a membership with Bongo)

Once the Support Department enables bongo for your site you will see it in your list under "Ecommerce".

see screenshot:

You will see this screen on the right, once you click on Bongo Settings:

Once you click "enable" you will see the options for "Bongo Connect" or "Bongo Checkout".  Choose which reflects the account that you have with Bongo.

Then you will need to enter your Partner Key.

You can choose to "Submit Products but Don't Use Bongo Calculator"

You can then choose the Bongo Location Address

The countries that you will ship to are in the next drop down.

The terms that you use are in the last option here.

If you use "Bongo Checkout" you will have a place to enter the "Checkout URL".

To create a tax field for your state you would need to go here: YourDomain.com > Modules > Ecommerce: Products (mX) > Taxes

And add your state and your state's Tax amount.

(for a quick video on how to setup your taxes click here.)

See screenshot:

In the example above we are using a "US Base Tax System" for the state of "Maine" and a tax rate of 6%.

NOTE: the "State Tax" is there by default only when the tax system is set to "US"
When its set to none then it's gone and the taxes are configured manually

If you wish to manually create a Tax, you can do so by clicking the "Add Tax" button.

see screenshot:

You will want to name the tax according to your needs for the tax.

Setting the "Percent" is the base for any other calculations made in that tax.  If you need to add different percentages for different zip codes, then the "Tax Markup" will be above the percentage set in THIS area.
Apply To Items: This area will allow you to choose if this tax rate applies to only certain Items.

Apply to Shipping: This selection will determine if Shipping is taxed or not. (you can also say if you want it applied to all items or items shipped from a certain Shipping source)

Apply to Tax-Exempt Customers: This option will apply this tax rate to Tax Exempt customers.

Take Address From: You can decide if you want to charge tax on the Billing address or the Shipping address here.

Country: Choose your Country here.

State/Province: Choose your State/Province here.

Zip Code Ranges: This area is where you can specify a markup for different zip code ranges.  NOTE: it will charge a markup on the "Percentage" field specified above this option.

Apply Only to Buyers with: This area can help you make the tax apply to certain buyers in different ways.  For more detailed info on this area please feel free to contact Support

Contact us for details if you use Stone Edge POS software.

You will find the "Export to Quickbooks" area under YourDomainName.com > Modules > Ecommerce: Products (mX) > Orders > Export to QuickBooks

You will need experience importing to Quickbooks in order to use this feature.

Once you are there you will want to map relevant fields from users to the relevant fields in Quickbooks.

see screenshot for examples:

Once the fields are mapped you can click "Save".  And then you can click "Export".  This will create an .IIF file that can be imported into quickbooks.  

This area allows you to Make order statuses, set whether a status notifies you and the customer, Allows you to customize the invoice sent to the customer and more... 

See screenshot:

Here is a breakdown of the items listed in the screenshot:

"Notify Managers of Order Assignments" will notify your sub-account users when you have assigned them an order.

"Export One Line Per Item" it puts each item in a new row, instead of one line per-order

"Hide Order Status from Notifications" this will supress the status of the order when a notification goes out.

"Send a Copy of Customer Invoice to Owner" will copy the email address that is located in the "My profile" area a copy of the customers invoice

"Attach CSV to Owner Notification Emails" will include a CSV of the order in the owners email. (owner is determined by the email used in the "my profile" area under Dashnoard)

"Attach CSV to Vendor Notification Emails" will include a CSV of the order in the Vendors email. (Vendor Email is setup in the "shipping sources" area when editing a specific vendor)

By Default there are 5 statuses made "In progress", "New", "Declined", "Cancelled", and "Deleted".  You can determine if you or the client gets these notifications by checking the corresponding box.  The "New" status is greyed out and you can not change whether it notifies you, or the customer.(it DOES by default)

You can enable and disable "Item level Statuses".  

What this feature does is let you create a status for each item in an order.  So if you are able to ship some of the order, and some items are back ordered.  You can specify which items shipped and which are still back ordered.

In this area you can customize the look of the Invoice that your customers will receive.

You can choose from the drop down list which invoice you will customize. 

You can also customize the invoices that you will receive when a customer places an order.  Or the notice the vendor gets. (if you have a Vendor email address specified in the "Shipping Sources" area.

Here is the list of variables that can be used when customizing the invoices:

%store_url% - a link to the site
%number% - order number
%status% - order status
%date% - order date
%buyer_name%

Variable names must be written in lower case. %buyer_name%, not %Buyer_Name%

In this area you can view your orders, export your orders, & View how you accept payments.

click here to see an overview video

You can Search for an order using the drop down boxes to apply a filter.  NOTE: if you do not see an order you think should be visible be sure to have all of the drop downs set to "ALL" to be able to see all orders

You can do a search for a specific order quickly if you know the order number. (in the box on the right)

You can export your orders, but clicking the "Export to CSV".  NOTE: when clicking "Export to CSV" it will export the orders showing.  Meaning that if you have a filter set, it will only export the orders shown by the filters.  To export all orders re-set filters to "All".

For more information about an order click on the "Details" button.

To Delete an order check the check box next to the order and click the "delete selected". NOTE: this is different then setting a status to "deleted" or "Canceled".

Here is what the "Details" screen looks like:

Because my processor is set to "Manual processing" it keeps and shows the credit card info.  I can choose to remove the credit card info at any time by clicking the button "Remove Credit Card Info".

To view the invoice that the customer receives you can click on the blue link "View Invoice".

In the area below that you will see the details of the order, and can change the status.  You can also include the tracking info. 

You can set the status to "Shipped".  NOTE: To enable or disable whether the status notifies you or the customer please see "Order Settings".

This Area will show you an overall Summary of your E-commerce area.

When you click on any of the blue items it will take you to that area to view that item.  For example here it shows I have 1 new Order.  When I click on "1 new Order" it takes me to the "order list" area where I can view my orders.

Shipping Conditions are like filters for your orders to determine what method is best for your order to use.  The method is the means in which you will ship. (like UPS Ground, FEDEX Ground, USPS Priority Mail Etc...)

Go to your Shipping Conditions and Methods Area first

YourDomain.com > Modules > Ecommerce: Products (mX) > Shipping Conditions/Methods

See screenshot of the left area:

Screenshot of the right area:

NOTE: in the "available shipping services" area only enabled (checked) Services will offer options to buyers.  Even if there is a method setup for a service that isn't checked.

First you should understand what a Condition is, and what a method is.

A Condition is like a filter.  You can setup the Condition/Filter to determine if the items in the order should use this condition or not.  For example.... You can have a Condition specify that an order needs to be over $100 in total to be able to use this condition and these methods.  Or the order may have a certain Quantity or weight requirement.

NOTE: Each condition needs at least 1 method

A Method is the actual means in which cost for shipping is calculated and a shippper like UPS or USPS is chosen.

So let's take a look at the Condition settings:

Naming the Condition is something only you will see internally.  Customers do not see this name.  I recommend naming the condition based on the settings.  For example if this applies to a certain buyer group, then you should name it accordingly. (shipping for bulk customers) etc...

Placing.  This is important because when an order goes to calculate shipping it starts at the top of the condition list and works its way downward.  so if an order meets the filter of the condition on top it will use the methods in that Condition before checking any of the other Conditions.

Item Quantity Range You can specify a range of items.  So if you wish to require customers to have at least 5 items in the order before getting a special shipping rate, you would put 5-999999.

Order Total Range You can specify a order range here.  For example if you want to give a flat rate or special rate of shipping for orders over $100 then you would put 100-999999. (NOTE: you don't actually specify the shipping discount here, only the filter of what orders will get this special shipping attention.  You will setup the rate in the Method)

Weight Range You can specify a weight range.  IF you have heavy items and wish to use flat rate or special rates for large shipments you would specify how heavy the range should be here.

Destination Zone This is where you can choose what zone you are shipping to.  You can specify what areas are covered in a zone in here: YourDomain.com > Modules > Ecommerce: Products (m7) > Shipping Zones

Source If you have multiple shipping sources, then you can specify a source here.  For example: If you want to only use 1 shipper from a certain shipping source then you could specify the source here and the shipper in the method.

Items  You can make a Condition that applies only to certain items.

Apply to Buyers/groups If you wish to apply a special set of shipping settings to a certain buyer or group you can choose the group here.

No Shipping to P.O. Boxes If you do not want to ship to P.O. boxes then you can check this box.

To see how to setup Methods Click the individual links below:

UPS

USPS

FEDEX

DHL

FREIGHTQUOTE

USER-DEFINED

Go to your Shipping Conditions and Methods area and click on "Add Method".

YourDomain.com > Modules > ECommerce: Products (Mx) > Shipping Conditions/Methods

Once you click on "add method" you will see 2 drop down boxes.  Choose the Condition you would like to apply this method to, and Choose "User Defined" in the "Service" drop down box. (click here to see more about "Conditions")

see screenshot:

Next Click "Add"

Then you will be taken to the methods details page.  This is where you can select what type of shipping method you are going to use.

see screenshot:

Next since there is no auto calculation done with a user defined method you will want to either specify "Free Shipping" or setup a calculation or flat rate in the range area in the bottom.  

You can additionally put customer notes here, and specify a markup if you wish.  Specifying the "Package Type" can change the estimates for your customers.  Try to pick the most accurate package type.  You also need to be sure each of your products reflect an accurate weight so the estimate is as accurate as it can be.

 
Shipping Charges table allows you to define a cost to ship an order based on its cost or weight (depending on Ranges by option above)

This formula is used: Shipping Charge = Flat + [Order Cost]*% of Total + [Number of Items Ordered]*Per Item + [Order Weight]*Per Lb

Flat - specify an amount using this field if you want orders to be subject to a flat shipping charge regardless of the number of ordered products or their weight or cost.
% - type in a value into this field if you want the shipping cost calculated as a percentage of the total cost of products ordered.
Per Item - specify an amount using this field if you want the shipping cost calculated based on the number of items (quantity) ordered.
Per Lb - specify an amount using this field if you want the shipping cost calculated based on the weight of products ordered.

Go to your Shipping Conditions and Methods area and click on "Add Method".

YourDomain.com > Modules > ECommerce: Products (Mx) > Shipping Conditions/Methods

Once you click on "add method" you will see 2 drop down boxes.  Choose the Condition you would like to apply this method to, and Choose UPS in the "Service" drop down box. (click here to see more about "Conditions")

see screenshot:

Next Click "Add"

Then you will be taken to the methods details page.  This is where you can select what type of shipping method you are going to use.

see screenshot:

Next Choose what type of Method you want to use from this service, in the "method" drop down box.  (NOTE when you change the method in the drop down the name will change as well.  You can change the Name that displays for the method if you wish)

You can additionally put customer notes here, and specify a markup if you wish.  Specifying the "Package Type" can change the estimates for your customers.  Try to pick the most accurate package type.  You also need to be sure each of your products reflect an accurate weight so the estimate is as accurate as it can be.

Number Of Packages Can either be set to 1 or "= Number of Items".  

Freight Class  Can be set but if skipped, all dimensions are required for LTL quote.

Shipping Markups table allows you to define a markup to be added to the value returned by the real-time shipping calculator. This is especially useful when your shipping expenses exceed the value returned by the calculator (e.g. packing, insurance etc.).

The total shipping cost formula is similar to one above: Total Shipping Cost = Real-Time Shipping Charge + [Real-Time Shipping Charge]*% of Shipping + Flat Markup + [Order Cost]*% of Total + [Number of Items Ordered]*Per Item Markup + [Order Weight]*Per Lb Markup

Real-Time Shipping Charge - shipping cost returned from the real-time shipping calculator.
Flat Markup, % Markup, Per Item Markup and Per Lb Markup are used similarly to Flat, %, Per Item, Per Lb to calculate the Shipping Charge using the formula.

Go to your Shipping Conditions and Methods area and click on "Add Method".

YourDomain.com > Modules > ECommerce: Products (Mx) > Shipping Conditions/Methods

Once you click on "add method" you will see 2 drop down boxes.  Choose the Condition you would like to apply this method to, and Choose UPS in the "Service" drop down box. (click here to see more about "Conditions")

see screenshot:

Next Click "Add"

Then you will be taken to the methods details page.  This is where you can select what type of shipping method you are going to use.

see screenshot:

Next Choose what type of Method you want to use from this service, in the "method" drop down box.  (NOTE when you change the method in the drop down the name will change as well.  You can change the Name that displays for the method if you wish)

You can additionally put customer notes here, and specify a markup if you wish.  Specifying the "Package Type" can change the estimates for your customers.  Try to pick the most accurate package type.  You also need to be sure each of your products reflect an accurate weight so the estimate is as accurate as it can be.

Shipping Markups table allows you to define a markup to be added to the value returned by the real-time shipping calculator. This is especially useful when your shipping expenses exceed the value returned by the calculator (e.g. packing, insurance etc.).

The total shipping cost formula is similar to one above: Total Shipping Cost = Real-Time Shipping Charge + [Real-Time Shipping Charge]*% of Shipping + Flat Markup + [Order Cost]*% of Total + [Number of Items Ordered]*Per Item Markup + [Order Weight]*Per Lb Markup

Real-Time Shipping Charge - shipping cost returned from the real-time shipping calculator.
Flat Markup, % Markup, Per Item Markup and Per Lb Markup are used similarly to Flat, %, Per Item, Per Lb to calculate the Shipping Charge using the formula.

Go to your Shipping Conditions and Methods area and click on "Add Method".

YourDomain.com > Modules > ECommerce: Products (Mx) > Shipping Conditions/Methods

Once you click on "add method" you will see 2 drop down boxes.  Choose the Condition you would like to apply this method to, and Choose FEDEX in the "Service" drop down box. (click here to see more about "Conditions")

see screenshot:

Next Click "Add"

Then you will be taken to the methods details page.  This is where you can select what type of shipping method you are going to use.

see screenshot:

Next Choose what type of Method you want to use from this service, in the "method" drop down box.  (NOTE when you change the method in the drop down the name will change as well.  You can change the Name that displays for the method if you wish)

You can additionally put customer notes here, and specify a markup if you wish.  Specifying the "Physical Packaging" can change the estimates for your customers.  Try to pick the most accurate Physical Packaging.  You also need to be sure each of your products reflect an accurate weight so the estimate is as accurate as it can be.

Shipping Markups table allows you to define a markup to be added to the value returned by the real-time shipping calculator. This is especially useful when your shipping expenses exceed the value returned by the calculator (e.g. packing, insurance etc.).

The total shipping cost formula is similar to one above: Total Shipping Cost = Real-Time Shipping Charge + [Real-Time Shipping Charge]*% of Shipping + Flat Markup + [Order Cost]*% of Total + [Number of Items Ordered]*Per Item Markup + [Order Weight]*Per Lb Markup

Real-Time Shipping Charge - shipping cost returned from the real-time shipping calculator.
Flat Markup, % Markup, Per Item Markup and Per Lb Markup are used similarly to Flat, %, Per Item, Per Lb to calculate the Shipping Charge using the formula.

Go to your Shipping Conditions and Methods area and click on "Add Method".

YourDomain.com > Modules > ECommerce: Products (Mx) > Shipping Conditions/Methods

Once you click on "add method" you will see 2 drop down boxes.  Choose the Condition you would like to apply this method to, and Choose USPS in the "Service" drop down box. (click here to see more about "Conditions")

see screenshot:

Next Click "Add"

Then you will be taken to the methods details page.  This is where you can select what type of shipping method you are going to use.

see screenshot:

Next Choose what type of Method you want to use from this service, in the "method" drop down box.  (NOTE when you change the method in the drop down the name will change as well.  You can change the Name that displays for the method if you wish)

You can additionally put customer notes here, and specify a markup if you wish.  Specifying the "Container" can change the estimates for your customers.  Try to pick the most accurate Container.  You also need to be sure each of your products reflect an accurate weight so the estimate is as accurate as it can be.

Shipping Markups table allows you to define a markup to be added to the value returned by the real-time shipping calculator. This is especially useful when your shipping expenses exceed the value returned by the calculator (e.g. packing, insurance etc.).

The total shipping cost formula is similar to one above: Total Shipping Cost = Real-Time Shipping Charge + [Real-Time Shipping Charge]*% of Shipping + Flat Markup + [Order Cost]*% of Total + [Number of Items Ordered]*Per Item Markup + [Order Weight]*Per Lb Markup

Real-Time Shipping Charge - shipping cost returned from the real-time shipping calculator.
Flat Markup, % Markup, Per Item Markup and Per Lb Markup are used similarly to Flat, %, Per Item, Per Lb to calculate the Shipping Charge using the formula.

Go to your Shipping Conditions and Methods area and click on "Add Method".

YourDomain.com > Modules > ECommerce: Products (Mx) > Shipping Conditions/Methods

Once you click on "add method" you will see 2 drop down boxes.  Choose the Condition you would like to apply this method to, and Choose UPS in the "Service" drop down box. (click here to see more about "Conditions")

see screenshot:

Next Click "Add"

Then you will be taken to the methods details page.  This is where you can select what type of shipping method you are going to use.

see screenshot:

Next Choose what type of Method you want to use from this service, in the "method" drop down box.  (NOTE when you change the method in the drop down the name will change as well.  You can change the Name that displays for the method if you wish)

You can additionally put customer notes here, and specify a markup if you wish.  Specifying the "Package Type" can change the estimates for your customers.  Try to pick the most accurate package type.  You also need to be sure each of your products reflect an accurate weight so the estimate is as accurate as it can be.

Shipping Markups table allows you to define a markup to be added to the value returned by the real-time shipping calculator. This is especially useful when your shipping expenses exceed the value returned by the calculator (e.g. packing, insurance etc.).

The total shipping cost formula is similar to one above: Total Shipping Cost = Real-Time Shipping Charge + [Real-Time Shipping Charge]*% of Shipping + Flat Markup + [Order Cost]*% of Total + [Number of Items Ordered]*Per Item Markup + [Order Weight]*Per Lb Markup

Real-Time Shipping Charge - shipping cost returned from the real-time shipping calculator.
Flat Markup, % Markup, Per Item Markup and Per Lb Markup are used similarly to Flat, %, Per Item, Per Lb to calculate the Shipping Charge using the formula.