Support Manual

In this area you can view your orders, export your orders, & View how you accept payments.

click here to see an overview video

You can Search for an order using the drop down boxes to apply a filter.  NOTE: if you do not see an order you think should be visible be sure to have all of the drop downs set to "ALL" to be able to see all orders

You can do a search for a specific order quickly if you know the order number. (in the box on the right)

You can export your orders, but clicking the "Export to CSV".  NOTE: when clicking "Export to CSV" it will export the orders showing.  Meaning that if you have a filter set, it will only export the orders shown by the filters.  To export all orders re-set filters to "All".

For more information about an order click on the "Details" button.

To Delete an order check the check box next to the order and click the "delete selected". NOTE: this is different then setting a status to "deleted" or "Canceled".

Here is what the "Details" screen looks like:

Because my processor is set to "Manual processing" it keeps and shows the credit card info.  I can choose to remove the credit card info at any time by clicking the button "Remove Credit Card Info".

To view the invoice that the customer receives you can click on the blue link "View Invoice".

In the area below that you will see the details of the order, and can change the status.  You can also include the tracking info. 

You can set the status to "Shipped".  NOTE: To enable or disable whether the status notifies you or the customer please see "Order Settings".

This Area will show you an overall Summary of your E-commerce area.

When you click on any of the blue items it will take you to that area to view that item.  For example here it shows I have 1 new Order.  When I click on "1 new Order" it takes me to the "order list" area where I can view my orders.

Page groups are groups for the pages on your site.  Its an easy way for you to locate a certain type of page.  (you can organize your pages into any group structure you want)

And only you will see this structure in your members area.  The structure will not reflect how your site is viewed at all.

let's take a look at some examples of page groups and how to add them.

The red highlighted area are some examples of page groups.  By default you will have a page group for EACH  module that you have.  Because there are corresponding pages for those modules.

In this example I've added the page group "Active Site Pages".  The rest of the page groups are there by default and cannot be removed.  Because I like to make clones of my pages, I keep the clones de-activated in the "Default group".  And then I can easily find the pages I use on this site under the "Active Site Pages" Page group.  Since this site doesn't have a complicated structure that is all I needed for it.  But you can create page groups for all kinds of scenarios.  Like if you have restricted pages for certain users, you can have a page group for each users group.  This will not grant access to those groups, but will make the pages easier to locate when you are needing to make a change to those user pages.

Let's take a look at how to add a page group:

Go to YourSite.com > Page List, and then next to the "add group" button enter the name you wish to use for your new page group.  Then click the "add group " button.

Once the new group is added you can start creating pages for that group or move existing pages to the new group.  Here is how you can do that.

In the Page Settings of an existing page (or on the settings page when adding a new page) you can select the new group.

There are several ways to link in our system, this answer will show you how.

First you should know that you can link text or images.

And they can link to many things.  They can link to:

1. Products
2. Categories
3. AD's
4. External URL's
5. Aliases
6. Pages
7. You can create a link that will automatically Email someone.(it will open a mail program and have the sender's address already filled out)
8. Link to a page Anchor
9. File
10. Special Link

Products:

To link to a product you will either create text, highlight it and click the link button.  Or if you have an image you will select the image, and then click the "Insert link" button. 
Once you click on "insert Link" the "Insert Link"  box pops up you will choose "module Item".  Then in the "module" Drop down list choose your ecommerce module. 
Then you can search for the product you wish to link to.  once you find the product click it and choose "ok".  Your text or image is now linked to a product.

Categories:

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To link to a Category you will either create text, highlight it and click the link button.  Or if you have an image you will select the image, and then click the "Insert link" button. 
Once you click on "insert Link" the "Insert Link" box pops up you will choose "module Category".  Then in the "module" Drop down list choose your ecommerce module. 
Next choose the Category you wish to link to.  Then choose "ok".  Your text or image is now linked to a Category.

AD's:

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To link to an AD you will either create text, highlight it and click the link button.  Or if you have an image you will select the image, and then click the "Insert link" button. 
Once you click on "insert Link" the "Insert Link" box pops up you will choose "Module Item".  Then in the "module" Drop down list choose your AD module. 
Next choose the AD you wish to link to.  Then choose "ok".  Your text or image is now linked to an AD.

External URL's:

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To link to an External URL you will either create text, highlight it and click the link button.  Or if you have an image you will select the image, and then click the "Insert link" button. 
Once you click on "insert Link" the "Insert Link" box pops up you will choose "Other".  Then choose "Link to an URL", and enter the URL you wish to link to.  Please include the "HTTP://" or "HTTPS://"   Then choose "ok".  Your text or image is now linked to an External URL.

Aliases:

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To link to an Alias you will either create text, highlight it and click the link button.  Or if you have an image you will select the image, and then click the "Insert link" button.  You will also need to have your aliases already created to be able to link to them.  (For more information about how to create aliases and what they are see these videos)
Once you click on "insert Link" the "Insert Link" box pops up you will choose "Site Page".  Then Expand the "Page Aliases" group, Next choose the Alias you wish to link to by clicking on the alias, then click "OK".

Pages:

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To link to an Page you will either create text, highlight it and click the link button.  Or if you have an image you will select the image, and then click the "Insert link" button.  You will also need to have your pages already created to be able to link to them.
Once you click on "insert Link" the "Insert Link" box pops up you will choose "Site Page".  Then Expand the Page group that contains the page you wish to link to, Next choose the Page you wish to link to by clicking on the Page name, then click "OK".

Mail To:

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To link to an E-Mail address you will either create text, highlight it and click the link button.  Or if you have an image you will select the image, and then click the "Insert link" button. 
Once you click on "insert Link" the "Insert Link" box pops up you will choose "Other".  Then choose "Link to an Email Address", and enter the Email address you wish to receive emails from.  Then choose "ok".  Your text or image is now linked to an Email Address.

Page Anchor:

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To link to a Page Anchor you will either create text, highlight it and click the link button.  Or if you have an image you will select the image, and then click the "Insert link" button. 
Once you click on "insert Link" the "Insert Link" box pops up you will choose "Other".  You will need to have created the anchor first before you can Link to it.  To create an Anchor you will need to switch to Source view.  Then add the code:<p>Anchored Text<a name="anchor"></a></p> The "Anchored Text" is the text that users will see.  and the "<a name="anchor"><a/>" is what you are naming that anchor.  Each anchor you create on your page will need a unique name.

see screenshot:

This is what the Anchor will look like next to the anchored text:

NOTE: YOU WILL NOT SEE THE LITTLE ANCHOR ICON ON THE LIVE SITE OR IN PREVIEW.  THIS IS SIMPLY A VISUAL REFERENCE TO LET YOU KNOW WHERE THE ANCHOR IS.

Once you have created the Anchor next to the text where you want to direct users to.  You will want to select the text you want to link to the anchor and click on the "Insert Link" icon.

Click on "Other", Then click "link to an URL".  And enter the name of the anchor that you specified earlier.  In this example it is #anchor. (The # sybol tells the system that you are linking to an anchor)  Then click OK.

You now have a page anchor and text that links to the page anchor.

File:

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To link to an File you will either create text, highlight it and click the link button.  Or if you have an image you will select the image, and then click the "Insert link" button. 
Once you click on "insert Link" the "Insert Link" box pops up you will choose "File".  Then you can either select an already uploaded file and click "OK", or click on "upload a new file", browse for the file, upload it.  then click the file name and click "OK".

Special Links:

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You can make links that will: "Add to favorites", "Send this page to a friend", "Go to previous Page". 

You will either create text, highlight it and click the link button.  Or if you have an image you will select the image, and then click the "Insert link" button. 
Once you click on "insert Link" the "Insert Link" box pops up you will choose "Other".  Then choose "Special Link", and choose which option you would like to link with.  Depending on the option chosen, you will have added options to specify details for that option.

Then choose "ok".  Your text or image is now linked to an a special link.

You will need to create a page that displays your images.  This Answer will show you how to add an Image list frame and configure it.

For all of the videos pertaining to the Advanced Gallery, go here

The only required frame you will need on your page to properly display the images from your Advanced Gallery is the "image list" frame. 

Other frames are optional and recommended.(see details here)

1. The Image List Frame

This is the frame that will actually display your images.  Once you add this frame to your page you can configure the frame to show your images. 

we will go over the frame settings now.  For information on changing the layout of your images (not changed in the frame settings) you can view this answer.

See sceenshot:

Module: If you have more then one Advanced Gallery, you would specify in this area which module you are wanting to use on this page.

View Mode: This option when selected will alter the other options on this page.  There are two view modes.  "Tiles" and "Tables". (below are the options shown when "Tiles" is selected)

Here is what a page would look like with a Category Drop down, a search panel and an item list frame set to "Tiles":

Images Listed: This option is where you can choose what images are being displayed.

Advanced Filtering: This Sort Ordering tool allows the website User to change the sort order of products based upon different product fields - such as price, title, sku or other allowed fields.

Order By:  Order by is the default item order.  Advanced filtering CAN override if active

Image Rows per Page: This allows you to specify how many rows you want of images on your page.  In the example above there are 2 rows

Image Columns per Page: This allows you to specify how many columns of images you want on your page.  In the example above there are 3 columns.

Navigation Location: This refers to a navigation button that allows the users to scroll through pages of images.  If you have several pages of images to display.
Show "X Images: Page Y of Z": This will show a counter of your images. (see screenshot below)

page settings of the Image list frame continued:

Show Row Separator: This will add a line between the rows of images

Show Column Separator: This will add a line between the Columns

Show Image Count: This will add a number count next to the image.

see screenshot:

Rotate Images: This option will automatically rotate your images. (you can choose manually, automatically, or No.  Automatically will add the option of an interval )

Change Current Image by Paging/Rotating: If there is an image field set to display "current image" - then that field is used. Otherwise, rotate images will rotate the image(s) in the image cell(s)

Highlight Current Image: This will highlight a selected image

Upon "link to details" click: This option will allow you to choose what page you want the details page to be.  You can make a custome details page if you wish.

Category link page: This will let you choose what page you want to use for your category page.  NOTE: only pages with a "Category List" frame with "Search Affects Categories Listed" enabled, will show up in the drop down.

Message when no items found: This will allow you create a custom message to show users when there are no images to display.

Update Page Title and Meta Information: This option will update the page title and meta data with the information used in the image field.

NOTE: The Mobile version settings are will only show if you have had support enable the mobile site version for your site.  Go here for more info on the mobile site

Show In: This options allows you to specify whether or not this frame is shown in the full site and mobile or one of the two.

One way to modify how your Blog Posts are displayed is by modifying the Layout of the Blog Posts frame.  This Answer will show you how to do that.

(videos on the layout builder & formatting your Blog :more info here)

 The Blog Module has a unique setup with the layout builder.  This area will describe each layout that you see in the Blog Layout Builder:

Image - Starting on the left you have the image field. 

Details - Under that is a "link to details" link.

Code - Going over to the right and top you see the "Code" field. (which is similar to SKU)

Title - This is the title of your Item. (Keep in mind the word "Title" is the "label" and the data that displays for the title is called the "Value")

Description - This field shows the description of your item.

Label -You can choose to not show the "label" (For example if you don't want the word "CODE" to show up, but still want the actual content of the code field there you would choose "none" under the "label" drop down.)

Or you can change what is shown as the label. If you wish the word "code" to display as let's say "company" instead, then you would choose "Custom" in the "Label" drop down.  Then type the word "company". 

Label Format - If you wish to show the label differently you can choose to customize the label format.  (For example if you want the customized label "company" to show up as bold and larger then the other text, you would choose the size and "bold" under "label format".

Value Format - If you wish to display the content of the field in a different format you can do so under "Value Format".  For example.  If you want the description field to show up as Blue text that is bold.  You can do that under "value Format". NOTE this doesn't change the label color.  Only the actual description content.

Show - You can also choose to show the content as a link, and specify the link here.

Max Length - You can choose to show a limited amount of characters.  So if you wish to only have a portion of each AD display you can do so.  And there will be a "read more" link that shows up and will display more content.  Or can be redirected to a page that shows all of the content.  (To re-direct to another page, you can specify that in the "Frame settings" of the item list frame you are working on.)

Visible to - This can be used if you want this ad to be visible to everyone or to "Logged in members".

One way to modify how your Images are displayed is by modifying the Layout of the Image List frame.  This Answer will show you how to do that.

(for videos on the layout builder for the advanced gallery module:more info here)

This is a default layout for a Image List frame.

To Edit any of the fields displayed on this page, right click on the field and click "Edit".

Image - Starting on the left you have the image field. 

Details - Under that is a "link to details" link.

Code - Going over to the right and top you see the "Code" field. (which is similar to SKU)

Title - This is the title of your Item. (Keep in mind the word "Title" is the "label" and the data that displays for the title is called the "Value")

Description - This field shows the description of your item.

Label -You can choose to not show the "label" (For example if you don't want the word "CODE" to show up, but still want the actual content of the code field there you would choose "none" under the "label" drop down.)

Or you can change what is shown as the label. If you wish the word "code" to display as let's say "company" instead, then you would choose "Custom" in the "Label" drop down.  Then type the word "company". 

Label Format - If you wish to show the label differently you can choose to customize the label format.  (For example if you want the customized label "company" to show up as bold and larger then the other text, you would choose the size and "bold" under "label format".

Value Format - If you wish to display the content of the field in a different format you can do so under "Value Format".  For example.  If you want the description field to show up as Blue text that is bold.  You can do that under "value Format". NOTE this doesn't change the label color.  Only the actual description content.

Show - You can also choose to show the content as a link, and specify the link here.

Max Length - You can choose to show a limited amount of characters.  So if you wish to only have a portion of each AD display you can do so.  And there will be a "read more" link that shows up and will display more content.  Or can be redirected to a page that shows all of the content.  (To re-direct to another page, you can specify that in the "Frame settings" of the item list frame you are working on.)

Visible to - This can be used if you want this ad to be visible to everyone or to "Logged in members".

There are several ways to do this.  See links below on more detailed info.

1. Manage Images and Files area
   1. Standard Uploader
   2. Java Uploader
2. FTP
3. YouTube Embedd Code video
   
4. YouTube instructions

Here is a list of file extensions that are supported when you have the "new Video player" enabled on your site:

the following video file types are converted into the "mp4" video format:
'asf', 'asx', 'wmv', 'wm', 'wvx', 'wmx', 'mov', 'qt', 'm4v', 'm4p', 'mpeg', 'mpe', 'mpg', 'm1v', 'm2v', 'flv', 'f4v', 'f4p', 'avi', '3gpp', '3gp', '3gp2', '3g2', 'rv', 'rm', 'ivf', 'vob', 'divx', 'xvid', '264', 'h264', 'mp4v', 'mkv'.

And the following audio file types are converted into the "mp3" audio format:
'f4a', 'f4b', 'm4a', 'm4b', 'm4p', 'mp2', 'mpa', 'm3u', 'ogg', 'flac', 'ape', 'ra', 'ram', 'aif', 'aiff', 'aifc', 'au', 'snd', 'wav', 'wma', 'wax', 'mid', 'midi', 'rmi', 'mka', 'aac', 'adts', 'dts', 'wv', 'wvc'.

To enable the "new video player" on your site please contact support and ask them to enable it for your site.

NOTE: Our server has limit setting set to 51 MB at a time(files larger than that will not upload with the regular uploader).  However the Java Uplaoder splits files to small pieces when uploading to the server, then puts them back together.  please use the Java uplaoder or FTP for large files

How to fix a YouTube iFrame Video Displaying Over a Site Menu

The iFrame is basically an element on your page and so is your rollover menu. There is what’s called a “z-index” that helps the browsers understand which elements to display in which order (front-to-back or back-to-front basically). If your menu is popping up behind the YouTube iFrame video, then most likely the z-index of your menu is lower than what YouTube is assigning their video player.

Sounds pretty technical & perhaps it is, but there’s an easier solution for most of you. YouTube actually provides a parameter that you can add to the embedded iFrame URL to enable transparency (e.g. put it behind your dynamic menu).

If you can copy & paste some simple code and add it within the YouTube iFrame code itself, then you should have your problem solved in no time.

How to Fix the Embedded YouTube iFrame z-index Problem(AKA Site menu doesn't display properly)

Here’s the parameter you should add to the YouTube URL in the iFrame embed code:

?wmode=transparent

Example iFrame code:
<iframe title=”YouTube video player” width=”525″ height=”325″ src=”http://www.youtube.com/embed/ucowE8dtNqM” frameborder=”0″ allowfullscreen></iframe>

Code With Fix Applied:
<iframe title=”YouTube video player” width=”525″ height=”325″ src=”http://www.youtube.com/embed/ucowE8dtNqM?wmode=transparent” frameborder=”0″ allowfullscreen></iframe>

You can access your FTP from a browser or an FTP program.  Here's how:

To access your FTP from a browser you can go to ftp://ftp.websiteforge.com/

And then login with your username.  (which looks like this: YourUsername.websiteforge.com) (YourUsername refers to the user name that you login to your members area with.  So if you go to www.websiteforge.com and login with JohnSmith as your username then your login would be JohnSmith.websiteforge.com)

Your password, is the password that you login to your members area with.

If you are using a FTP program, then your Server address would be:
ftp.websiteforge.com

and you will use the same instructions above for the Username and Password.

You can also access FTP from within your members area.

When you go to "manage images and files" there is a link on the bottom left hand side that reads "upload via FTP"

see screenshot:

Shipping Conditions are like filters for your orders to determine what method is best for your order to use.  The method is the means in which you will ship. (like UPS Ground, FEDEX Ground, USPS Priority Mail Etc...)

Go to your Shipping Conditions and Methods Area first

YourDomain.com > Modules > Ecommerce: Products (mX) > Shipping Conditions/Methods

See screenshot of the left area:

Screenshot of the right area:

NOTE: in the "available shipping services" area only enabled (checked) Services will offer options to buyers.  Even if there is a method setup for a service that isn't checked.

First you should understand what a Condition is, and what a method is.

A Condition is like a filter.  You can setup the Condition/Filter to determine if the items in the order should use this condition or not.  For example.... You can have a Condition specify that an order needs to be over $100 in total to be able to use this condition and these methods.  Or the order may have a certain Quantity or weight requirement.

NOTE: Each condition needs at least 1 method

A Method is the actual means in which cost for shipping is calculated and a shippper like UPS or USPS is chosen.

So let's take a look at the Condition settings:

Naming the Condition is something only you will see internally.  Customers do not see this name.  I recommend naming the condition based on the settings.  For example if this applies to a certain buyer group, then you should name it accordingly. (shipping for bulk customers) etc...

Placing.  This is important because when an order goes to calculate shipping it starts at the top of the condition list and works its way downward.  so if an order meets the filter of the condition on top it will use the methods in that Condition before checking any of the other Conditions.

Item Quantity Range You can specify a range of items.  So if you wish to require customers to have at least 5 items in the order before getting a special shipping rate, you would put 5-999999.

Order Total Range You can specify a order range here.  For example if you want to give a flat rate or special rate of shipping for orders over $100 then you would put 100-999999. (NOTE: you don't actually specify the shipping discount here, only the filter of what orders will get this special shipping attention.  You will setup the rate in the Method)

Weight Range You can specify a weight range.  IF you have heavy items and wish to use flat rate or special rates for large shipments you would specify how heavy the range should be here.

Destination Zone This is where you can choose what zone you are shipping to.  You can specify what areas are covered in a zone in here: YourDomain.com > Modules > Ecommerce: Products (m7) > Shipping Zones

Source If you have multiple shipping sources, then you can specify a source here.  For example: If you want to only use 1 shipper from a certain shipping source then you could specify the source here and the shipper in the method.

Items  You can make a Condition that applies only to certain items.

Apply to Buyers/groups If you wish to apply a special set of shipping settings to a certain buyer or group you can choose the group here.

No Shipping to P.O. Boxes If you do not want to ship to P.O. boxes then you can check this box.

To see how to setup Methods Click the individual links below:

UPS

USPS

FEDEX

DHL

FREIGHTQUOTE

USER-DEFINED

One way to modify how your ADs are displayed is to modify the Layout of the Ad List frame.  This Answer will show you how to do that.

(other ways consist of formatting your text-more info here)

This is a default layout for an AD Item List frame.

To Edit any of the fields displayed on this page, right click on the field and click "Edit".

Image - Starting on the left you have the image field. 

Details - Under that is a "link to details" link.

Code - Going over to the right and top you see the "Code" field. (which is similar to SKU)

Title - This is the title of your Item. (Keep in mind the word "Title" is the "label" and the data that displays for the title is called the "Value")

Description - This field shows the description of your item.

Label -You can choose to not show the "label" (For example if you don't want the word "CODE" to show up, but still want the actual content of the code field there you would choose "none" under the "label" drop down.)

Or you can change what is shown as the label. If you wish the word "code" to display as let's say "company" instead, then you would choose "Custom" in the "Label" drop down.  Then type the word "company". 

Label Format - If you wish to show the label differently you can choose to customize the label format.  (For example if you want the customized label "company" to show up as bold and larger then the other text, you would choose the size and "bold" under "label format".

Value Format - If you wish to display the content of the field in a different format you can do so under "Value Format".  For example.  If you want the description field to show up as Blue text that is bold.  You can do that under "value Format". NOTE this doesn't change the label color.  Only the actual description content.

Show - You can also choose to show the content as a link, and specify the link here.

Max Length - You can choose to show a limited amount of characters.  So if you wish to only have a portion of each AD display you can do so.  And there will be a "read more" link that shows up and will display more content.  Or can be redirected to a page that shows all of the content.  (To re-direct to another page, you can specify that in the "Frame settings" of the item list frame you are working on.)

Visible to - This can be used if you want this ad to be visible to everyone or to "Logged in members".

The Layout Builder is the area where you can make a layout for your Products, Blog posts, Ads, Or your Advanced Gallery.   Here is how it works.

Your modules have "Fields".  In your E-commerce module you have product fields like Description, Price, Title, etc... 

Your Blog Module is the only module where you can't add and remove fields, but all other modules can add and remove fields.  Having a field and displaying it are 2 different things.

Fields are added in the module and data is added to these fields by adding/editing your Products/Items.

A Layout Builder is how the Page/Frame displays your Products/Items.

Each Layout builder works the same.  You add the fields to the layout where you want to display them.  You can move them around by dragging them where you want them to be displayed.  And the content of the fields is edited in the module itself when editing an item.

See these individual Answers for each Module:

• Ad Layout
• Advanced Gallery
• Blog Layout
• E-Commerce

Go to your Shipping Conditions and Methods area and click on "Add Method".

YourDomain.com > Modules > ECommerce: Products (Mx) > Shipping Conditions/Methods

Once you click on "add method" you will see 2 drop down boxes.  Choose the Condition you would like to apply this method to, and Choose "User Defined" in the "Service" drop down box. (click here to see more about "Conditions")

see screenshot:

Next Click "Add"

Then you will be taken to the methods details page.  This is where you can select what type of shipping method you are going to use.

see screenshot:

Next since there is no auto calculation done with a user defined method you will want to either specify "Free Shipping" or setup a calculation or flat rate in the range area in the bottom.  

You can additionally put customer notes here, and specify a markup if you wish.  Specifying the "Package Type" can change the estimates for your customers.  Try to pick the most accurate package type.  You also need to be sure each of your products reflect an accurate weight so the estimate is as accurate as it can be.

 
Shipping Charges table allows you to define a cost to ship an order based on its cost or weight (depending on Ranges by option above)

This formula is used: Shipping Charge = Flat + [Order Cost]*% of Total + [Number of Items Ordered]*Per Item + [Order Weight]*Per Lb

Flat - specify an amount using this field if you want orders to be subject to a flat shipping charge regardless of the number of ordered products or their weight or cost.
% - type in a value into this field if you want the shipping cost calculated as a percentage of the total cost of products ordered.
Per Item - specify an amount using this field if you want the shipping cost calculated based on the number of items (quantity) ordered.
Per Lb - specify an amount using this field if you want the shipping cost calculated based on the weight of products ordered.

Go to your Shipping Conditions and Methods area and click on "Add Method".

YourDomain.com > Modules > ECommerce: Products (Mx) > Shipping Conditions/Methods

Once you click on "add method" you will see 2 drop down boxes.  Choose the Condition you would like to apply this method to, and Choose UPS in the "Service" drop down box. (click here to see more about "Conditions")

see screenshot:

Next Click "Add"

Then you will be taken to the methods details page.  This is where you can select what type of shipping method you are going to use.

see screenshot:

Next Choose what type of Method you want to use from this service, in the "method" drop down box.  (NOTE when you change the method in the drop down the name will change as well.  You can change the Name that displays for the method if you wish)

You can additionally put customer notes here, and specify a markup if you wish.  Specifying the "Package Type" can change the estimates for your customers.  Try to pick the most accurate package type.  You also need to be sure each of your products reflect an accurate weight so the estimate is as accurate as it can be.

Number Of Packages Can either be set to 1 or "= Number of Items".  

Freight Class  Can be set but if skipped, all dimensions are required for LTL quote.

Shipping Markups table allows you to define a markup to be added to the value returned by the real-time shipping calculator. This is especially useful when your shipping expenses exceed the value returned by the calculator (e.g. packing, insurance etc.).

The total shipping cost formula is similar to one above: Total Shipping Cost = Real-Time Shipping Charge + [Real-Time Shipping Charge]*% of Shipping + Flat Markup + [Order Cost]*% of Total + [Number of Items Ordered]*Per Item Markup + [Order Weight]*Per Lb Markup

Real-Time Shipping Charge - shipping cost returned from the real-time shipping calculator.
Flat Markup, % Markup, Per Item Markup and Per Lb Markup are used similarly to Flat, %, Per Item, Per Lb to calculate the Shipping Charge using the formula.

Go to your Shipping Conditions and Methods area and click on "Add Method".

YourDomain.com > Modules > ECommerce: Products (Mx) > Shipping Conditions/Methods

Once you click on "add method" you will see 2 drop down boxes.  Choose the Condition you would like to apply this method to, and Choose UPS in the "Service" drop down box. (click here to see more about "Conditions")

see screenshot:

Next Click "Add"

Then you will be taken to the methods details page.  This is where you can select what type of shipping method you are going to use.

see screenshot:

Next Choose what type of Method you want to use from this service, in the "method" drop down box.  (NOTE when you change the method in the drop down the name will change as well.  You can change the Name that displays for the method if you wish)

You can additionally put customer notes here, and specify a markup if you wish.  Specifying the "Package Type" can change the estimates for your customers.  Try to pick the most accurate package type.  You also need to be sure each of your products reflect an accurate weight so the estimate is as accurate as it can be.

Shipping Markups table allows you to define a markup to be added to the value returned by the real-time shipping calculator. This is especially useful when your shipping expenses exceed the value returned by the calculator (e.g. packing, insurance etc.).

The total shipping cost formula is similar to one above: Total Shipping Cost = Real-Time Shipping Charge + [Real-Time Shipping Charge]*% of Shipping + Flat Markup + [Order Cost]*% of Total + [Number of Items Ordered]*Per Item Markup + [Order Weight]*Per Lb Markup

Real-Time Shipping Charge - shipping cost returned from the real-time shipping calculator.
Flat Markup, % Markup, Per Item Markup and Per Lb Markup are used similarly to Flat, %, Per Item, Per Lb to calculate the Shipping Charge using the formula.

Go to your Shipping Conditions and Methods area and click on "Add Method".

YourDomain.com > Modules > ECommerce: Products (Mx) > Shipping Conditions/Methods

Once you click on "add method" you will see 2 drop down boxes.  Choose the Condition you would like to apply this method to, and Choose FEDEX in the "Service" drop down box. (click here to see more about "Conditions")

see screenshot:

Next Click "Add"

Then you will be taken to the methods details page.  This is where you can select what type of shipping method you are going to use.

see screenshot:

Next Choose what type of Method you want to use from this service, in the "method" drop down box.  (NOTE when you change the method in the drop down the name will change as well.  You can change the Name that displays for the method if you wish)

You can additionally put customer notes here, and specify a markup if you wish.  Specifying the "Physical Packaging" can change the estimates for your customers.  Try to pick the most accurate Physical Packaging.  You also need to be sure each of your products reflect an accurate weight so the estimate is as accurate as it can be.

Shipping Markups table allows you to define a markup to be added to the value returned by the real-time shipping calculator. This is especially useful when your shipping expenses exceed the value returned by the calculator (e.g. packing, insurance etc.).

The total shipping cost formula is similar to one above: Total Shipping Cost = Real-Time Shipping Charge + [Real-Time Shipping Charge]*% of Shipping + Flat Markup + [Order Cost]*% of Total + [Number of Items Ordered]*Per Item Markup + [Order Weight]*Per Lb Markup

Real-Time Shipping Charge - shipping cost returned from the real-time shipping calculator.
Flat Markup, % Markup, Per Item Markup and Per Lb Markup are used similarly to Flat, %, Per Item, Per Lb to calculate the Shipping Charge using the formula.

Go to your Shipping Conditions and Methods area and click on "Add Method".

YourDomain.com > Modules > ECommerce: Products (Mx) > Shipping Conditions/Methods

Once you click on "add method" you will see 2 drop down boxes.  Choose the Condition you would like to apply this method to, and Choose USPS in the "Service" drop down box. (click here to see more about "Conditions")

see screenshot:

Next Click "Add"

Then you will be taken to the methods details page.  This is where you can select what type of shipping method you are going to use.

see screenshot:

Next Choose what type of Method you want to use from this service, in the "method" drop down box.  (NOTE when you change the method in the drop down the name will change as well.  You can change the Name that displays for the method if you wish)

You can additionally put customer notes here, and specify a markup if you wish.  Specifying the "Container" can change the estimates for your customers.  Try to pick the most accurate Container.  You also need to be sure each of your products reflect an accurate weight so the estimate is as accurate as it can be.

Shipping Markups table allows you to define a markup to be added to the value returned by the real-time shipping calculator. This is especially useful when your shipping expenses exceed the value returned by the calculator (e.g. packing, insurance etc.).

The total shipping cost formula is similar to one above: Total Shipping Cost = Real-Time Shipping Charge + [Real-Time Shipping Charge]*% of Shipping + Flat Markup + [Order Cost]*% of Total + [Number of Items Ordered]*Per Item Markup + [Order Weight]*Per Lb Markup

Real-Time Shipping Charge - shipping cost returned from the real-time shipping calculator.
Flat Markup, % Markup, Per Item Markup and Per Lb Markup are used similarly to Flat, %, Per Item, Per Lb to calculate the Shipping Charge using the formula.

Go to your Shipping Conditions and Methods area and click on "Add Method".

YourDomain.com > Modules > ECommerce: Products (Mx) > Shipping Conditions/Methods

Once you click on "add method" you will see 2 drop down boxes.  Choose the Condition you would like to apply this method to, and Choose UPS in the "Service" drop down box. (click here to see more about "Conditions")

see screenshot:

Next Click "Add"

Then you will be taken to the methods details page.  This is where you can select what type of shipping method you are going to use.

see screenshot:

Next Choose what type of Method you want to use from this service, in the "method" drop down box.  (NOTE when you change the method in the drop down the name will change as well.  You can change the Name that displays for the method if you wish)

You can additionally put customer notes here, and specify a markup if you wish.  Specifying the "Package Type" can change the estimates for your customers.  Try to pick the most accurate package type.  You also need to be sure each of your products reflect an accurate weight so the estimate is as accurate as it can be.

Shipping Markups table allows you to define a markup to be added to the value returned by the real-time shipping calculator. This is especially useful when your shipping expenses exceed the value returned by the calculator (e.g. packing, insurance etc.).

The total shipping cost formula is similar to one above: Total Shipping Cost = Real-Time Shipping Charge + [Real-Time Shipping Charge]*% of Shipping + Flat Markup + [Order Cost]*% of Total + [Number of Items Ordered]*Per Item Markup + [Order Weight]*Per Lb Markup

Real-Time Shipping Charge - shipping cost returned from the real-time shipping calculator.
Flat Markup, % Markup, Per Item Markup and Per Lb Markup are used similarly to Flat, %, Per Item, Per Lb to calculate the Shipping Charge using the formula.